Dear Customers and Friends:
My younger self loved to win an argument. Back then, it sure felt good for my pride.
Later in life, I learned that the smarter person usually was on the other side, the one who bowed out of a disagreement to save a friendship.
Most of us face conflicts every day, whether in our marriages or at the office. Our company, Syfan Logistics, couldn’t survive without
Close up girls making peace with hands in nature
relationships. So, we clearly understand the dangerous risks of winning the battle only to lose the war. Winning at all costs typically leads to losing a relationship, a very shortsighted mindset.
Want to really win an argument? Here’s how:
Seek reconciliation. Next time you face a conflict, I encourage you to pause. Take a deep breath and think about your next words or actions in the spirit of reconciliation.
Practice empathy. Try looking at the argument from the other side and seek a compromise in everyone’s best interest.
Look for common ground. Identify areas where you both agree, then build on that foundation.
Listen. Even if you end up “agreeing to disagree,” listening to another point of view will go a long way toward holding the peace.
Address conflicts directly. Do not let your resentment fester.
Display humility and grace in place of bravado. Acknowledge your own imperfections in trying to understand others – and have forgiveness in your heart.
Put the team first. When you face conflict at the office. Set aside your personal feelings and resentments. It should never be about you but what’s best for all sides whenever possible.
Above all, let’s seek to be agents of reconciliation in this world, following God’s example of grace and understanding. That’s a true win-win.
Blessed to be a Blessing,
Greg Syfan
President, Syfan Logistics
“Strive for peace with everyone, and for the holiness without which no one will see the Lord.”
Hebrews 12:14